How to Keep the Data Capture Windows Service Running 24/7 with Service Protector

Data Capture — from Microtechnologies, Inc. — is the software supporting all Temperature Guard units. Data Capture collects information from Temperature Guard units and sends out alerts via email and SMS.

The 2016 edition installs as a Windows Service and starts automatically in the background when your server boots:

Note: Earlier versions of Data Capture (before 2016) did not install as a native Windows Service. If you are working with one of those older versions of the software, please use our AlwaysUp utility to install Data Capture as a service.

To monitor the Data Capture windows service and have Service Protector automatically restart it if it stops for any reason:

1. Download and install Service Protector, if necessary.

2. Start Service Protector.

3. Select Protector > Add to open the Add Protector window:

   

4. On the General tab, in the Service to protect field, choose the Data Capture 2016 windows service.

   

5. While there are many more settings to help you monitor and protect the Data Capture service, we're done configuring the basics. Click the Save button to record your settings. In a few seconds, an entry for Data Capture 2016 will appear in the Service Protector window. The "Protection" column should read Protected, indicating that Service Protector is now monitoring Data Capture:

   

   Click on the green circle in the "Service State" column to pop up a tooltip showing a few details of the Data Capture service:

   

   Or click on the shield icon to find out about protection:

   

6. That's it! Next time your computer boots, the Data Capture windows service will start as normal and Service Protector will begin monitoring it to quickly restart it if it stops for any reason.

   And now that you have configured the basics, please feel free to edit the Data Capture entry in Service Protector and check out the many other settings that may help Data Capture to operate smoothly. For example, send an email when the service fails, check for the service using too much CPU or RAM, restart it regularly, and much more.

Trouble protecting the Data Capture Windows Service?

• Consult the Service Protector FAQ for answers to commonly asked questions and troubleshooting tips.
• Contact us and we will be happy to help!